You may find a quick answer in our return & refund policy. As each supplier sets their own conditions, their return and refund policies may be different from one another. For this reason, should you have any product concerns or complaints, and wish to request a refund subject to our Return & Refund Policy, please contact us by phone at +1 514-999-8904 or e-mail at marc.farag@videotron.ca We thank you for entrusting us with your pet’s care and look forward to serving you with the highest standards of integrity and quality. Sincerely, Marc Farag President and Owner Paw & Pillow Before You Reach Out
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